Margin Master
Chat with Support: AI-first in-app support with hand-off to a person
Shipped in Margin Master 2026.916.33958 · September 16, 2026
Adds a new in-app support chat accessible from Help menu and a header pill. The assistant answers questions using documentation and guided lessons, can draft support issues, and offers hand-off to a live person when needed. The conversation persists for the session and requires AI services to be enabled.
What changed
Chat with Support panel
Click the green "Chat" pill in the header or Help > Chat with Support to open a chat panel where you can ask questions about using Margin Master. The assistant will search help articles and suggest lessons, and you can request to speak with a person if needed.
Chat panel markdown rendering
Documentation embedded in the app
AI documentation and lesson tools
Multi-turn conversation loop
Support chat access points
Application settings for chat hand-off