Paladin POS Import - Margin Master

Margin Master Handbook

Introduction
Part I · Installing
Part II · Introducing the Main Window
Part III · Initial Configuration
Part IV · Customizing the Workspace
Part V · Basic Application Functionality
Part VI · Learning Margin Master
Part VII · Advanced Topics
Part VIII · Updates, Troubleshooting & Help
Appendix
Part III · Chapter 7 — Point of Sale: Connect, Configure, Import, TroubleshootUpdated 2026-08-28

Paladin POS Import

What is this?

The Paladin import reads a tab-delimited text file exported from the Paladin POS system and loads it into Margin Master for pricing analysis. Paladin uses a BCP staging pipeline to process the data.

Walk through it in the app: guide 4007 — Importing your Paladin data. Margin Master can walk you through these steps live: turn on Training / Guide Mode from the Help menu, then type 4007 into the Lessons & Guides box — or ask Margin Master support to run it with you.

Import File Format

  • Delimiter: Tab character
  • File pattern: MarginMaster*.txt
  • Header row: Yes, 1 row (automatically skipped)
  • Total fields: 39 (the last field is optional and ignored)
# Field Max Length Description
1 Sku 25 Item SKU number
2 AltSku - Alternate SKU number
3 Store 10 Store number
4 Dept 50 Department name
5 Class 50 Class name
6 Description 100 Primary item description
7 Desc2 100 Secondary item description
8 Location 50 Store location code
9 CurrentPrice - Current retail price
10 OnHand - Current inventory quantity
11 PrimeVendor 50 Primary vendor code
12 AVendor 50 Alternate vendor code
13 ProductGroup 50 Product group code
14 OrderMultiple 50 Order multiple / pack size
15 RetailUnits 30 Retail unit of measure
16 H0 - Current month sales
17 H1 - 1 month ago sales
18 H2 - 2 months ago sales
19 H3 - 3 months ago sales
20 H4 - 4 months ago sales
21 H5 - 5 months ago sales
22 H6 - 6 months ago sales
23 H7 - 7 months ago sales
24 H8 - 8 months ago sales
25 H9 - 9 months ago sales
26 H10 - 10 months ago sales
27 H11 - 11 months ago sales
28 H12 - 12 months ago sales
29 COST - Item cost
30 Comp1 - Competitor price 1
31 Comp2 - Competitor price 2
32 Comp3 - Competitor price 3
33 Comp4 - Competitor price 4
34 Comp5 - Competitor price 5
35 CompA - Competitor price A
36 CompMemo 255 Competitor memo / notes
37 SVelocity 5 Sales velocity code
38 Last52 - Last 52 weeks sales (ignored)
39 Unknown - Optional field (ignored)

How Import Works

Data menu - the import command is labelled for your POS system

The export file is read from the Import Path set under Tools > Options > Miscellaneous:

Import/Export Paths on the Miscellaneous tab

  1. Place the Paladin export file (matching MarginMaster*.txt) in the configured import directory.
  2. Margin Master reads the tab-delimited file, skipping the first header row.
  3. Sales history fields (H0-H12) are parsed with a special converter that handles thousand-separator formatting (for example, 1,234 is correctly read as 1234).
  4. The data is loaded through a BCP (Bulk Copy Program) staging pipeline into a staging table.
  5. From staging, the data is copied to the [Store] table for main table processing.
  6. Main tables are built using the generic main table builder.

Field Mapping

Paladin Field Margin Master Field
Sku SKU
AltSku AltSku
Store StoreNumber
Dept Dept
Class Class
Description Description
Desc2 Description2
Location Location
CurrentPrice CurrentPrice
OnHand OnHand
PrimeVendor PrimeVendor
AVendor AVendor
ProductGroup ProductGroup
OrderMultiple OrderMultiple
RetailUnits RetailUnits
H0-H12 History0-History12
COST COST
Comp1-Comp5 Comp1-Comp5
CompA CompA
CompMemo CompMemo
SVelocity sVelocity

Troubleshooting

Symptom Likely cause What to do
No Files Found when you choose Get POS Data The export is not in the Import Path (Tools > Options > Miscellaneous), or its name does not match the pattern above Check the path and the file name; Margin Master reads only the current folder, not sub-folders
The same file is imported again and again The previous import's file was not renamed After a successful import the file is renamed to NAME[ext].BAK; a file that keeps its name did not import - read the error dialog
0 records or far fewer than expected The export covers the wrong store, or the store is not matched in the Store Manager Open Store Manager and check the store's row; re-export from the point of sale
Columns land in the wrong fields The export layout changed Compare the file's header row with Field Mapping above; contact Margin Master support with the file
Import finishes but the grid does not change The rebuild was postponed (the Click to update data badge is showing) Click the badge, or Data > Rebuild Data

Every import failure shows one error dialog; the log under File > Utilities > Show Log Files has the detail to send to support.

Tips

The file name must start with "MarginMaster". Only files matching the pattern MarginMaster*.txt are recognized during import. Rename your export file if needed.

The file has a header row. Unlike some other POS imports, Paladin files include a header row that is automatically skipped. Do not remove it.

Sales history handles thousand separators. If your Paladin export formats numbers with commas (e.g., 1,234), Margin Master will parse them correctly.

Paladin includes competitor pricing fields. Up to five competitor prices (Comp1-Comp5), a competitor price A, and a competitor memo can be imported for competitive analysis.

Last52 is ignored. The Last 52 weeks sales field is present in the file but is not used by Margin Master.

Common Questions

Q: What file name should I use? A: The file must match the pattern MarginMaster*.txt. For example, MarginMaster_Export.txt or MarginMasterData.txt would both work.

Q: What is the unique key for records? A: Each record is identified by the combination of SKU and Store. Duplicate combinations will be overwritten.

Q: What is BCP staging? A: BCP (Bulk Copy Program) is a fast data loading method. Paladin uses a staging pipeline where data is first loaded into a staging area, then transferred to the main processing tables.

Q: Are competitor prices required? A: No. Competitor price fields are optional. If your export does not include them, they will be empty in Margin Master.

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Margin Master by RetailerSoft, Inc. © 2026. All rights reserved.

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